Terms of service
General Terms and Conditions Clothesrep
1. scope of application
The general terms and conditions (“GTC – Online Shop”) apply to all legal transactions concluded via the online store www.Clothesrep.com (referred to as “Online Shop”). Clothesrep reserves the right to change these GTC at any time. The version valid at the time of the order shall apply.
The products and prices in the online store are considered as an offer. The offer is valid as long as the product can be found in the online store and is in stock.
3. products and prices
Since the products are not original, the price is significantly lower than the retail price. The buyer therefore agrees that the products do not come from the original manufacturer and that there may be discrepancies. Clothesrep.com is free to set the prices and change them at any time. When placing an order, the price published on the website shall be decisive. If prices have been published in error, Clothesrep.com reserves the right to inform the buyer before shipment in order to agree on a price correction or to cancel the order.
The prices are given in CHF by default. The conversion rates are generated automatically.
Shipping and packaging costs are calculated and shown separately from the quoted price. Any COD incurred by the selected logistics partner will be borne entirely by the customer.
4. provided information
Clothesrep.com makes every effort to keep the published data in the online store up to date and correct. However, due to production/delivery and sales via other channels, delivery delays may occur. Therefore, all information regarding availability and delivery time is without guarantee and may change at any time.
Clothesrep.com does not guarantee the accuracy or timeliness of information provided by other manufacturers, even if it has been carefully researched.
5. conclusion of contract
The purchase contract is concluded by sending (online) the order and the acceptance by Clothesrep.com.
Prerequisite for a valid purchase contract is the complete and truthful completion of the order form provided on the Internet and the acceptance of these General Terms and Conditions (GTC – Online Shop).
Clothesrep.com confirms the receipt of the order with an automatically generated order confirmation by e-mail. This only indicates to the customer that the order has been received and that the purchase contract has been concluded under the condition that delivery is possible and the price is correct.
Orders can not be canceled after receipt. The delivery address can be changed maximum 1 day after the order.
7. delivery conditions
7.1 Availability and delivery
Products marked as “available” will normally be delivered within 11 – 25 working days from receipt of order. If a product is out of stock or incorrectly marked as “available”, the customer will be notified by e-mail or telephone and a new provisional delivery date will be agreed. If an item is no longer available at all and cannot be procured or produced by Clothesrep.com, Clothesrep.com may withdraw from the contract, but must fully refund the customer for any payments already made for the product in question.
If Clothesrep.com is not able to provide or ship the items within 60 calendar days from receipt of the order, the customer has the right to withdraw from the contract. Payments already made by the buyer to Clothesrep.com for the product in question will be refunded in full. There are no further claims against Clothesrep.com.
If additional shipping costs are incurred due to an incorrect delivery address or incorrect address data, these costs are fully borne by the buyer.
7.2 Additional provisions delivery
If the customer does not accept the goods delivered by the supplier within the agreed or stated delivery times, Clothesrep.com can only resend the goods against a shipping fee of 15 CHF. If the buyer does not pay the shipping fee for resending the package, no refund will be made by Clothesrep for the order.
8. duty of inspection
The delivered or collected products must be inspected by the purchaser immediately after acceptance for completeness, correctness and delivery damage. If there is a defect, Clothesrep.com must be notified within 7 calendar days and the product must be in original condition for return.
9. warranty conditions and benefits
Clothesrep.com sells items from other manufacturers. Clothesrep.com has no influence on the durability and functionality of the products and the warranty performance of other manufacturers. A warranty claim can be made by the customer only upon presentation of the purchase contract including valid order form.
There is no warranty claim for damage due to improper handling or defects caused by external influences. This could be, for example, elemental damage, moisture damage, drop and impact damage or damage due to modifications.
10 Liability and Disclaimer
Clothesrep.com is liable only for the warranty services listed in section 9. Any further liability is excluded, in particular liability for damages not caused to the products themselves. This can be indirect and consequential damages such as loss of profit, unrealized savings, or damages from delay in delivery. Furthermore, Clothesrep is not liable for ordering the wrong size.
The following means of payment are accepted in the online store: Credit cards (Mastercard, Visa) or Crypto